Question 1

Are initial deposits refundable?

Accepted Answer

Unfortunately, no. However, you may transfer the deposit to any future Queens Travel's group trip.

Question 2

What happens if I need to cancel and I already paid?

Accepted Answer

Please review our full refund and cancellation policy here.

Question 3

I have to make a payment late.

Accepted Answer

Totally understandable! Please reach out to us at info@queenstravel.co at least 7 days prior to let us know if you anticipate a late payment and we can make something work! Otherwise, late fees may occur. After 30 days from scheduled payment date without communication, you may be removed from the trip.

Please review full late payment policy here.

Question 4

I got COVID! I need to cancel.

Accepted Answer

If you need to cancel due to COVID-19, you may transfer your trip to a different trip of equal or lesser value.

Read full COVID-19 policy here.

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FREQUENTLY ASKED QUESTIONS

Are initial deposits refundable?

What happens if I need to cancel and I already paid?

I have to make a payment late.

I got COVID! I need to cancel.

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CONTACT QUEENS TRAVEL

CONTACT US

FREQUENTLY ASKED QUESTIONS

Are initial deposits refundable?

What happens if I need to cancel and I already paid?

I have to make a payment late.

I got COVID! I need to cancel.

FOLLOW US ON SOCIAL MEDIA

CONTACT
QUEENS TRAVEL