Terms & Conditions

Queen Worldwide LLC Terms and Conditions

Effected Date……. May 2022

INTRODUCTION

Welcome to Queen Worldwide LLC website, the application and service available from us through our website – www.queenstravel.co (the “Site”). These terms & conditions (“Terms and Conditions”) apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites, which reference these Terms and Conditions. This website is owned and operated by Queen Worldwide LLC. For the purposes of this website, “company”, “we”, “us” and “our” all refer the “Queens Travel” We, Queens Travel, a company registered in the United States and operating within the ambit of the laws of the United States and European Union (EU) and having our registered office at 1900 E Golf Road, Schaumburg, IL 60173 USA. Your use of the Site and the Services are governed by these Terms of Use. Any time you browse the Site or use the Services in any way, you agree to be bound by these Terms of Use. If you don’t agree to these Terms of Use, do not use the Site or the Services.

CHANGES

The Site reserves the right, to change, modify, add, or remove portions of both the Terms and Conditions at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes.

Kindly review the Terms and Conditions listed below diligently prior to using this website as your use of the website indicates your agreement to be wholly bound by its Terms and Conditions without modification.

You agree that if you are unsure of the meaning of any part of these Terms and Conditions or have any questions regarding the Terms and Conditions, you will not hesitate to contact us for clarification. These Terms and Conditions fully govern the use of this website. No extrinsic evidence, whether oral or written, will be incorporated.

Your Privacy

Where we collect your personal information as a result of your accessing and using this website, our Privacy Policy will apply to that information. Accordingly, these Terms must be read in conjunction with our Privacy Policy.

USES OF THE SITE

Queen Worldwide LLC operates the Platform on which Travelers can book travel services such as multi day tours, adventure trips, luxury travels and other travel activities (individually or jointly “Travel Adventures”).
A travel company that provides group travel, individualized trip planning services, and digital downloads for travel itineraries. Queens Travel will be hosting anywhere from 3-20 annual trips internationally for young adults.
You confirm that if you are at under 18 years of age you should access the Site under the supervision of a parent or legal guardian. There are no restrictions for adults over the age of 18 globally. Both parties agree that this website may only be used in accordance with these Terms and Conditions. If you do not agree with the Terms and Conditions or do not wish to be bound by them, you agree to refrain from using this website.
These Terms and Conditions specifically prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited.
Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without prior notice to you. Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise.
Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure.
The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly, or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

Prohibited Conduct of Site

Queen Worldwide LLC Services are only available for private, non-commercial use. It is not allowed to sell, re-sell, re-use or commercially use content, information, software, products, or services available on our Platform.
Use bots, crawlers, scrapers, or other automated means (besides authorized use of our API) to access or interact with the Platform or generally collect data or content not in connection with your booking.
Circumvent established security or technological barriers in place to protect the Platform and its content.
Decrypt, decompile, reverse engineer, or copy the website and Platform.
Otherwise compromise or damage the Platform and its proper functioning.

Our Intellectual Property

The entire content of this website is protected by copyright and other laws of united states, and under similar laws and international conventions abroad. You acknowledge and agree that all copyright and other intellectual property rights that may subsist in this website including text, illustrations, photographs, video, music, sounds, layout, designs, source code, belong to us or to our licensors (together, 'our intellectual property'). We value our intellectual property and will vigorously enforce those rights to the fullest extent permitted by law.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

Queens Travel and registered users can terminate the usage contract anytime with immediate effect. Please send an email to info@queenstravel.co and we will delete your account.
In case of a termination Queen Worldwide LLC is not obliged to delete or revert any content posted by the Traveler on the Platform.
Rights and obligations of existing Travel Adventures are not affected by such a termination.

Terms for Travel Adventures - The Role of QUEEN WORLDWIDE LLC

The combination of travel services offered to you are packages within the meaning of Directive (EU). Therefore, you will benefit from all EU rights applying to packages.
The Travel Adventures are independently created, offered, and carried out by the Queen Worldwide LLC at their own discretion and responsibility with use of third party vendors. Queens Travel does not own, sell, resell, furnish, provide, manage, or control any transportation, tour or travel services and does not act as an agent to the Travelers.
It is the responsibility of the traveler to be in possession of a valid travel identification along with any necessary visa at the time of the travel. The Traveler is also responsible for compliance with applicable health requirements and recommended or obligatory vaccinations

Conclusion of a Contract, Documents & Information

By clicking on “Book now” you are submitting a binding offer for the selected Travel Adventure. The Travel Adventure contract is concluded by Queen Worldwide LLC accepting your offer (“Booking”). In this case the contract is concluded directly between the Traveler and Queen Worldwide LLC. The contract text and your booking data are saved by Queen Worldwide LLC to process the contractual relationship.
Queen Worldwide LLC will confirm or reject a booking request within 24 to 72 hours during which time your offer is binding. As soon as the booking transaction is completed (including successful (down) payment), the Traveler receives a booking confirmation via email with a summary of the contract.
Booking on request: In certain circumstances you are informed that a booking is “on request” (which is usually the case with Travel Adventures booked shortly before the start of the trip). Queen Worldwide LLC’ cancellation and payment terms apply from the moment of your request. If the request is accepted, you will be billed for the full amount. If the Queen Worldwide LLC cannot confirm your request, you will receive a full refund of any amounts already paid.
Special requests by the Traveler are non-binding, as long as they have not been confirmed by the Queen Worldwide LLC. Queen Worldwide LLC will forward special requests and inquiries of the Traveler to third party vendors. A binding performance commitment however is only available upon confirmation by Queen Worldwide LLC.

Limited Permission to Use

You may view, download, or print portions of this website (and you may otherwise use the permitted functionality of this website) solely for your own personal use, provided that you agree not to change or delete any copyright or proprietary notices from such portions. You must not otherwise print or reproduce any part of this website for any reason except with our prior written consent in each instance. By making this website available to you, we do not give you any other right, title, interest, or license in or to any of our intellectual property.

Restrictions

You must not access or use this website other than in accordance with these Terms. In the course of accessing and using this website, you must not:
copy, distribute, resupply, republish, upload, post, transmit, sell, prepare derivative works from, or otherwise deal with our intellectual property except as expressly permitted under these Terms or otherwise with our prior written consent in each instance;
disrupt or interfere with this website, or any other software, hardware or network associated with this website;
use simultaneous, unattended, or continuous connections to this website or otherwise use this website in a manner that adversely affects the availability of its resources to other users;
send unsolicited electronic messages or to otherwise harass, threaten, abuse, embarrass, or cause distress, unwanted attention, or harm to any person;
transmit any files or material of any kind which contain a virus, corrupted data, or other malicious code (whether via this website or in any email that you send to us).

Our Trademarks

You acknowledge and agree that Queens Travel and www.queenstravel.co are our trademarks ('our trademarks'). Our trademarks must not be used (including as part of trademarks or domain names) in connection with any good or service in any manner that is likely to cause confusion and our trademarks must not be used, copied, or imitated (in whole or in part) except with our prior written permission in each instance.

Third Party Trademarks

All third-party trademarks appearing on this website are the property of their respective owners and are used on this website merely to refer to the trademark proprietor or its products. The use of any third-party trademarks on this website is not intended to imply any connection between us or our products and services and the trademark proprietor or any of its products or services, nor any endorsement of our products or services by the trademark proprietor.

Account Creation and Account Details

In order to be able to access certain information and functionality offered on this website, you must create an account. To create your account, you must provide all requested account registration details in the manner described on this website (including selecting a username and password which we will use to verify your identity when you use this website). You must ensure that your account details are complete and accurate when submitted to us, and you must keep your account details up to date.

Your Username and Password

Your username and password are personal to you, and you must at all times maintain the confidentiality of your username and password and not disclose them to any third party. Your username and password may be used by one person only, i.e. a single login is not permitted to be shared by multiple people. You agree that you are solely responsible for any use of this website by any person using your username and password and you agree to indemnify us against any and all claims arising out of your failure to maintain the confidentiality of your username or password. We will not be liable for any loss that you may incur as a result of someone else using your password or account (whether with or without your knowledge). You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

User content

This website may enable you to create, modify, transmit, upload, or submit images and other materials and information (together, 'user content'). By creating, modifying, transmitting, uploading, or submitting any user content ('your user content'), you:

Grant us a non-exclusive, royalty-free, fully paid-up, worldwide, perpetual, irrevocable, license to (i) use, copy, modify, distribute, transmit, broadcast, create derivative works of, publicly display and publicly perform your user content (by all means and in any media now known or hereafter developed); (ii) license, sell, rent, lease, or lend copies of your user content (and derivative works thereof); (iii) sublicense to third parties any or all of the aforementioned rights (including the right to sublicense to further third parties); (iv) use and publish your name and alias in connection with your user content as well as in connection with all advertising, marketing and promotional material that we may publish in relation to your user content;
acknowledge and agree that no royalties or other compensation will be paid or payable to you for your user content, or for the granting of the rights described above.

Feedback and Unsolicited Ideas

If you give us feedback about this website or services, you grant us the right to use that feedback for the purpose of improving our website, products, or services (and for any other purpose we deem necessary or desirable) without being obliged to pay you any compensation in respect of our use of that feedback. We (and our employees and agents) do not accept or consider unsolicited ideas, including artwork, demos, samples, and other ideas for new promotions, products, product names, processes, technologies, or materials ('unsolicited ideas'). You must not send unsolicited ideas to us. If you do send us unsolicited ideas:
we do not warrant or represent that those unsolicited ideas will be treated as confidential or proprietary; and
such unsolicited ideas will be treated and licensed as if they were 'user content' in accordance with these Terms.

Interactions Between Users

You are solely responsible for your interactions with other users of this website or any of our services. We reserve the right, but have no obligation, to monitor interactions, discussions, or disputes between you and other users.

Your Warranties

comply with all of the warranties and representations described below. You warrant and represent that:
you own or otherwise have all rights necessary for you to create, modify, transmit, upload, or submit your user content and grant the rights described in clause 11;
where copyright (or any other intellectual property right) in any part of your user content does not belong to you, the owner of that part has granted you permission to use that part in accordance with the permitted functionality of this website and to license that part in accordance with clause 11;
your user content does not contain any viruses, worms, spyware, or other components or instructions that are malicious, deceptive, or designed to limit or harm the functionality of a computer;
your user content does not contain or comprise material that is unlawful, objectionable, defamatory, threatening, pornographic, harassing, hateful, racially or ethnically offensive; encourages conduct that would be considered a criminal offence, give rise to civil liability, violate any law; contains any falsehood or misrepresentation that could damage us or any third party; or is otherwise inappropriate; and You must not create, modify, transmit, upload, or submit any user content that does not

Order Process

You may require our service from us by completing the relevant form online and providing us with the details of your order. You must provide all required information (including your name and email address). We shall then accept or reject your order through our website following our receipt of your payment for that order.

Taxes and Other Charges

All prices on this website are exclusive of all import fees, duties, tariffs, taxes or other imposts or charges which may be payable in relation to your order. You shall be liable to pay any import fees, duties, taxes, and other imposts or charges which are payable in relation to your order. We shall not be liable for any import fees, duties, tariffs, taxes or other imposts or charges which may be payable in relation to your order.

Your Responsibilities

When using the Queen Worldwide LLC Services, you undertake to provide all required personal information in a timely, complete, and truthful manner. In particular, you will provide upfront information on all circumstances and restrictions affecting the performance of the services by Queen Worldwide LLC (e.g. special needs such as food intolerance, restricted mobility, or state of health).
Travelers who make a booking for themselves or on behalf of third parties (such as fellow travelers) through the Platform are deemed to be the client and, in the absence of any other declaration, accept the obligations arising out of their use of the Platform under these terms and conditions. By using the Queen Worldwide LLC Services for themselves or others, the Traveler agrees to inform those others of these terms and conditions. The Traveler accepts that they’re responsible for all bookings and travel reservations made by anyone under their control. The Traveler guarantees that all information that he provides directly or indirectly through third parties is true, complete, and accurate and that the Traveler is not an unaccompanied minor.
The Traveler undertakes to check all contractual documents transmitted by means of the Queen Worldwide LLC Services (e.g. travel contract, booking confirmation, vouchers) for factual correctness and completeness (spelling mistakes, e.g. name, date of birth, special travel requirements) and to report any recognizable errors or defects in the activity of Queen Worldwide LLC immediately.
Travelers with restricted mobility, pregnant Travelers and Travelers who require special medical care must inform Queen Worldwide LLC of their special needs at least 48 hours before the start of the journey.

The Traveler is obliged to pay the contractually agreed fees in due time and will indemnify and hold Queen Worldwide LLC harmless for any damage caused by delay.
- The Traveler must inform Queen Worldwide LLC without delay in the event that he receives payments arising from claims for damages or price reduction due to breach of contract.

Payment Process

We may charge fees or other amounts to access certain aspects of the service available on this website. We have no obligation to supply Products unless and until we receive payment of all prices and fees. You are fully liable for all charges incurred under your account whether or not authorized by you. You must pay for your orders using the third-party payments service selected by us, such as American Express, Discover Master-card, PayPal, stripe payment, Apple Pay and Google Pay. You agree to pay for your orders by authorizing our nominated third-party payment service to charge your credit card account for the total price of the goods or services ordered and the applicable delivery charges (if any). You agree to be bound by the terms of these third-party payment services.

Trip Cancellations and Refunds

Please refer to full refund and cancellation policy here.
Complaints and claims from the Traveler in relationship to Travel Adventures will be handled by Queen Worldwide LLC Services.

Security

Although we endeavor to protect the security of your personal information you acknowledge that there is a risk of unauthorized access to (or alteration of) your transmissions or data or of the information contained on your computer system or on this website. We do not accept responsibility or liability of any nature for any losses that you may sustain as a result of such unauthorized access or alteration. All information transmitted to you or from you is transmitted at your risk, and you assume total responsibility and risk for your use of this website and the Internet. We do not accept responsibility for any interference or damage to your own computer system which arises in connection with your accessing of this website or any outbound hyperlink.

Third Party Materials, Websites, and Interfaces

Certain Products available via this website may include materials owned by third parties. You agree that you will not use any third-party materials in a manner that would infringe or violate the rights of any person and that we are not in any way responsible for any such use by you. We may provide links to third-party websites as a convenience to you. We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. You acknowledge that you may be subject to additional terms and conditions that apply when you use those third-party materials, websites, or interfaces (or affiliate services, third-party content, or third-party software).

Disclaimer of Warranties

To the maximum extent permitted by law, we provide this website and related information and services on an 'as is' basis without any warranties, representations, or guarantees of any kind (whether, express, implied, statutory, or otherwise) including, but not limited to, warranties of non-infringement, merchantability, or fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by law, we will not be liable in contract, tort (including negligence), or otherwise for any loss of profits, loss of data, or for any indirect, incidental, consequential, or economic damages or losses (howsoever caused), which you may directly or indirectly suffer in connection with: (i) your use of, or inability to use, this website, or any material appearing on this website; or (ii) any action or decision taken as a result of using this website, or any material appearing on this website even if we have been advised of the possibility of such damages. In no event shall our total liability to you in contract, tort (including negligence), or under any other cause of action for all damages, losses, costs, and expenses suffered by you exceed the amount paid by you (if any) to us in the month immediately preceding the most recent event that gave rise to your claim.

Indemnity

You will indemnify us, our officers, and employees from and against all claims, demands, damages, losses, costs, and expenses arising from:
your access to, use of, or reliance upon any part of this website;
any breach of these Terms by you or by any person who uses your account (regardless of whether that person has your authorization); and
your negligent or willful acts or omissions in accessing or using this website.

Electronic Communications

You consent to receiving communications from us electronically and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree to be bound by any agreement reached through electronic communications in terms of the Electronic Transactions Act 2002. You consent to receiving electronic messages and information sent by us (or on our behalf) for any purposes described in our Privacy Policy.

Governing Law and Jurisdiction

These Terms shall be governed by the laws of the United States and the courts of united state shall have non-exclusive jurisdiction to hear and determine any dispute arising in relation to these Terms. Except as otherwise described, all materials on this website are made available only to provide information about us, this website, and the products which may be ordered from this website. This website has been prepared in accordance with United State law and may not satisfy the laws of any other country. We make no representations or warranties as to whether or not the information or products available from this website are appropriate or available for use in other countries. If you choose to access this website from outside United States, you are responsible for compliance with applicable local law.

Notices: All notices or other communications to be given under these Terms and Conditions to either party shall be made inwriting and sent to Queen Worldwide LLC email address info@queenstravel.co.